Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Foundations of Agentic AI in Business Automation
- Understanding agentic AI and its strategic value in automation
- Surveying tools and frameworks for creating intelligent agents
- Enterprise applications: customer support, logistics, and marketing
Locating Automation Opportunities
- Analyzing current workflows and identifying bottlenecks
- Assessing feasibility and return on investment for AI automation
- Setting success metrics and defining integration needs
Architecting Agentic Workflows
- Building task-specific agents and orchestration-level systems
- Structuring prompts and logic for effective automation agents
- Incorporating decision-making logic and exception management
Connecting Agents to Business Systems
- Linking AI agents to CRMs, ERPs, and communication platforms
- Leveraging Zapier, Make, or Power Automate for orchestration
- Developing API-based integrations using Python
Practical Use Cases
- Automating customer service and analyzing sentiment
- Forecasting supply chain demand and coordinating vendors
- Optimizing marketing campaigns with AI-generated insights
Governance, Security, and Oversight
- Controlling access and managing data sensitivity
- Configuring monitoring dashboards and alert systems
- Reviewing and auditing automated decision-making processes
Capstone Project: Constructing an Integrated AI Workflow
- Selecting a target process for automation
- Designing and deploying the AI agent
- Testing, assessing performance, and refining the solution
Conclusion and Future Pathways
Requirements
- Fundamental grasp of business workflows and process automation
- Proficiency with Python or API-based integration concepts
- Practical experience with productivity or automation software
Intended Audience
- Product managers looking to uncover automation potential
- Automation engineers responsible for deploying AI-driven workflows
- Business analysts crafting data-informed business processes
21 Hours
Testimonials (1)
The trainer is patient and very helpful. He knows the topic well.