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 Duration 14 hours

Course Outline

Fundamentals of Chatbots

  • Defining chatbots
  • The historical development and evolution of chatbots
  • Key use cases and practical applications

Initial Setup with Dialogflow

  • Creating a Dialogflow account
  • Overview of the Dialogflow user interface
  • Building your initial chatbot

Crafting Chatbot Dialogues

  • Grasping the concepts of intents and entities
  • Constructing logical conversation flows
  • Personalizing response mechanisms

Expanding Chatbot Capabilities

  • Integration with external APIs
  • Incorporating rich media elements (images, buttons, etc.)
  • Implementing context awareness and follow-up intents

Intro to Microsoft Azure Bot Service

  • Configuring an Azure Bot Service account
  • Exploring the Azure Bot Service interface
  • Developing a chatbot with limited coding requirements

Deployment and Chatbot Management

  • Publishing chatbots across multiple channels (web, mobile, social media)
  • Observing and analyzing user interactions
  • Refining chatbot performance using user feedback

Practical Case Studies and Applications

  • Examples of successful chatbot rollouts
  • Insights gained from real-world implementations
  • Emerging trends in chatbot technology

Conclusion and Future Directions

Requirements

  • Fundamental computer literacy
  • A genuine interest in AI and chatbot technology

Target Audience

  • Novice learners
  • Corporate professionals
  • Technology enthusiasts

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