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 Duration 4 hours

Course Outline

Fundamentals of AI in Daily Business Operations

  • Defining AI: Separating common myths from practical reality.
  • Categories of AI: Exploring machine learning, natural language processing, and computer vision.
  • Examining practical AI applications in retail, food service, and fuel station contexts.

Key Case Studies

  • Retail: Leveraging AI for accurate demand forecasting and automated inventory management.
  • Food Service: Implementing predictive ordering systems, menu optimization strategies, and smart kiosk technology.
  • Fuel Stations: Utilizing personalized promotional strategies and advanced customer analytics.

Practical Module 1: Introduction to Basic AI Tools

  • Applying ChatGPT or similar platforms to enhance customer service and FAQ management.
  • Exploring the functionality of basic image classifiers and data prediction models.
  • Utilizing AI for the analysis of customer feedback and online reviews.

Practical Module 2: AI in Business Contexts

  • Workshop simulation: Applying AI solutions in a small retail environment.
  • Interactive challenge: Strategies for using AI to minimize waste in food service.
  • Group discussion: Envisioning the future of AI-enhanced fuel stations.

Strategy for AI Adoption

  • Starting small: Leveraging free tools and accessible services.
  • Identifying internal advocates and selecting pilot areas for AI testing.
  • Open Q&A and collaborative discussion.

Recap and Future Actions

Requirements

  • A foundational understanding of digital systems or operational software tools.
  • A keen interest in investigating practical AI applications within a business context.

Target Audience

  • Retail management teams and operational staff.
  • Professionals involved in food service operations.
  • Managers and decision-makers in the fuel station sector.

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