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 Duration 14 hours

Course Outline

Introduction to ArcGIS Enterprise

  • General overview of the ArcGIS Enterprise platform
  • Identification of primary components
  • Practical use cases and associated advantages

System Prerequisites and Deployment

  • Hardware and software specifications
  • Pre-deployment verification checklist
  • Step-by-step installation procedures
  • Configuration tasks following installation

Setup and Administration

  • Configuration of ArcGIS Server
  • Setup of Portal for ArcGIS
  • Configuration of ArcGIS Data Store

Diagnostics and Problem Solving

  • Detection and diagnosis of frequent problems
  • Application of troubleshooting utilities and methods
  • Addressing service performance degradations
  • Resolving server connection difficulties
  • Examination of system log files
  • Managing Portal access and authentication errors
  • Fixing content synchronization discrepancies
  • Interpretation of error codes and remedial actions

Oversight and Upkeep

  • Utilization of monitoring dashboards and tools
  • Tracking of key performance metrics
  • Execution of periodic monitoring activities
  • Implementation of performance tuning strategies
  • Management of load balancing and system scalability
  • Adoption of high availability best practices

Data Protection and Restoration

  • Selection of backup approaches and utilities
  • Execution of data recovery steps
  • Planning for disaster recovery scenarios

Advanced Concepts and Optimal Practices

  • Tailoring the portal user interface
  • Configuration of advanced security protocols
  • Implementation of scripting and automated tasks
  • Analysis of real-world ArcGIS Enterprise deployments
  • Review of insights and recommended best practices

Recap and Future Actions

Requirements

  • Foundational grasp of GIS principles
  • Elementary knowledge of IT infrastructure

Target Audience

  • IT support team members
  • GIS system administrators
  • Technical support specialists

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