Course Outline
Foundations, Social Engineering, and the Work Environment
Employee Cybersecurity Essentials
-
Threat overview: Defining cybersecurity and explaining why every employee plays a crucial role.
-
Digital hygiene and password management: Crafting strong passwords, utilizing password managers, and adhering to the "one password per service" principle.
-
Clear desk and clear screen policies: Ensuring physical information security within the office space.
Phishing and Social Engineering – Identifying Threats
-
Attack psychology: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
-
Phishing anatomy: Analyzing message headers, concealed links, and malicious attachments through exercises based on real-world examples.
-
Additional attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).
Secure Remote and Mobile Work
-
Network security: Explaining the risks of public Wi-Fi networks (cafes, trains) and demonstrating proper VPN usage.
-
Device protection: Implementing disk encryption, screen locks, and avoiding the use of unknown USB drives.
-
Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business purposes and maintaining data separation.
Tools, Law, and Incident Response
Cybersecurity in the Microsoft 365 Environment
-
Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
-
Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).
-
Communication and collaboration: Secure practices for Microsoft Teams, including inviting external guests and controlling shared files.
Personal Data Protection and GDPR in Practice
-
Information classification: Distinguishing between public, confidential, sensitive, and personal data.
-
GDPR in daily work: Identifying common mistakes that lead to personal data breaches (e.g., incorrect email recipients, failure to use BCC).
-
Data sharing and disposal: Rules for securely transferring information to third parties and permanently deleting documents.
Responding to Security Incidents
-
Incident identification: Recognizing breaches, such as lost devices, ransomware infections, or accidental clicks on phishing links.
-
Reporting procedures: Determining whom to inform and the required timeframe (roles of IT Helpdesk, Security Plenipotentiary, and Data Protection Officer).
-
Key response principles: Disconnecting devices from the network, maintaining calm, and strictly avoiding DIY "fixes" or deletion of evidence.
Requirements
-
Fundamental computer literacy and web browser proficiency.
-
Routine engagement with standard office workflows, including email, messaging applications, and document processing.
-
Advanced IT knowledge is not a prerequisite; all technical concepts are contextualized through business value and daily operational processes.
Target Audience
- All office and administrative staff, as well as mid-level management, across all departments.
- Strongly recommended for hybrid or fully remote professionals.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
