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 Duration 14 hours

Course Outline

Implications of Model-Driven Decisions

  • Transitioning from rules and human judgment to scored options
  • The speed and scale of automated actions
  • Emerging failure modes and accountability gaps

Decision Inventory and Risk Classification

  • Cataloging automated decisions
  • Assessing impact, reversibility, and affected parties
  • Defining risk tiers and control expectations
  • Assigning ownership per decision class

Accountability and Human Oversight

  • Distinguishing meaningful from nominal human review
  • Treating autonomy thresholds as governance decisions
  • Defining escalation routes and response times
  • Identifying the accountable owner and sign-off process

Decision Records and Explainability

  • Components of a defensible decision record
  • Retention of confidence scores, options, and context
  • Traceability of models and versions
  • Explaining decisions to customers or regulators

Policy and Boundary Control

  • Managing approved option sets and change control
  • Governing thresholds and conducting periodic reviews
  • Defining prohibited decisions and hard stops
  • Implementing policy as code alongside model outputs

Regulatory Expectations

  • EU AI Act obligations for decision systems
  • Sector-specific rules in finance, insurance, and health
  • Data protection and rights regarding automated decisions
  • Documentation and evidence of conformity

Vendor, License, and Provenance Risk

  • Comparing hosted decision APIs versus open weights
  • License terms for derivative and embedded models
  • Assessing supplier dependency and discontinuation risks
  • Ensuring weight integrity and version pinning

Bias, Fairness, and Outcome Monitoring

  • Analyzing outcome disparities across groups
  • Evaluating proxy variables and option framing
  • Reviewing appeal and complaint signals
  • Conducting periodic fairness reviews

Incident Response for Erroneous Decisions

  • Detecting systematic decision errors
  • Containing issues and suspending autonomy
  • Implementing remediation and customer redress
  • Analyzing root causes and updating controls

Assurance Review of a Decision Layer

  • Identifying evidence auditors should request
  • Testing accuracy and calibration claims
  • Sampling decisions and overrides
  • Reporting findings to the board

Requirements

  • Familiarity with AI or automation projects within an enterprise environment.
  • Understanding of risk, compliance, or audit processes.
  • No programming experience is required.

Target Audience

  • Risk, compliance, and model risk officers
  • Internal auditors reviewing automated decisions
  • AI governance and data protection leads
  • Product owners responsible for automated workflows
  • Architects integrating oversight into agent systems

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