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Duration 14 hours
Course Outline
Implications of Model-Driven Decisions
- Transitioning from rules and human judgment to scored options
- The speed and scale of automated actions
- Emerging failure modes and accountability gaps
Decision Inventory and Risk Classification
- Cataloging automated decisions
- Assessing impact, reversibility, and affected parties
- Defining risk tiers and control expectations
- Assigning ownership per decision class
Accountability and Human Oversight
- Distinguishing meaningful from nominal human review
- Treating autonomy thresholds as governance decisions
- Defining escalation routes and response times
- Identifying the accountable owner and sign-off process
Decision Records and Explainability
- Components of a defensible decision record
- Retention of confidence scores, options, and context
- Traceability of models and versions
- Explaining decisions to customers or regulators
Policy and Boundary Control
- Managing approved option sets and change control
- Governing thresholds and conducting periodic reviews
- Defining prohibited decisions and hard stops
- Implementing policy as code alongside model outputs
Regulatory Expectations
- EU AI Act obligations for decision systems
- Sector-specific rules in finance, insurance, and health
- Data protection and rights regarding automated decisions
- Documentation and evidence of conformity
Vendor, License, and Provenance Risk
- Comparing hosted decision APIs versus open weights
- License terms for derivative and embedded models
- Assessing supplier dependency and discontinuation risks
- Ensuring weight integrity and version pinning
Bias, Fairness, and Outcome Monitoring
- Analyzing outcome disparities across groups
- Evaluating proxy variables and option framing
- Reviewing appeal and complaint signals
- Conducting periodic fairness reviews
Incident Response for Erroneous Decisions
- Detecting systematic decision errors
- Containing issues and suspending autonomy
- Implementing remediation and customer redress
- Analyzing root causes and updating controls
Assurance Review of a Decision Layer
- Identifying evidence auditors should request
- Testing accuracy and calibration claims
- Sampling decisions and overrides
- Reporting findings to the board
Requirements
- Familiarity with AI or automation projects within an enterprise environment.
- Understanding of risk, compliance, or audit processes.
- No programming experience is required.
Target Audience
- Risk, compliance, and model risk officers
- Internal auditors reviewing automated decisions
- AI governance and data protection leads
- Product owners responsible for automated workflows
- Architects integrating oversight into agent systems