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Duration 14 hours
Course Outline
Introduction
- Defining eCommerce fraud
The Evolution of eCommerce Fraud
- Examining fraudulent activities prevalent over the past few decades.
- Identifying common modern eCommerce fraud patterns.
Categorizing eCommerce Fraud
- Covering True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing
- Reviewing relevant statistics and real-world examples
Developing an Anti-Fraud Strategy
Evaluating Your Organization's Current Standing
Tackling Key Areas in Fraud Prevention
Authentication Processes
Detecting Credit Card Fraud
Applying Fraud Detection Techniques
Handling Recurring Transactions
Fraud Screening Procedures
Engaging the Team and Securing Support for New Initiatives
Measuring Outcomes
Adapting to Evolving Requirements
Wrap-up and Final Insights
Requirements
- A fundamental grasp of eCommerce dynamics and online payment systems
Target Audience
- Managers responsible for establishing and enforcing security policies and controls.
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.