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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- Insights into enterprise observability and the evolution of AIOps
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps landscape
- Comparative analysis of capabilities: key strengths, integrations, and practical use cases
Leveraging Splunk for AIOps
- Collecting metrics, logs, and events from various sources
- Building searches, dashboards, and alerts for real-time visibility
- Utilizing Splunk ITSI for anomaly detection and service health scoring
Operational Intelligence via Moogsoft
- Architecture and deployment strategies for Moogsoft AIOps
- Techniques for noise reduction, deduplication, and alert correlation
- Automating and enriching incident workflows
Comprehensive Observability with Dynatrace
- Deploying OneAgent and discovering services automatically
- Using Davis AI for root cause analysis and predictive problem alerts
- Monitoring cloud-native environments, SLOs, and service flows
Unifying Splunk, Moogsoft, and Dynatrace
- Cross-platform data integration and API utilization
- Establishing unified incident management and escalation paths
- Consolidating insights through centralized dashboards and alert pipelines
Crafting Scalable AIOps Workflows
- Enabling self-healing automation across various toolchains
- Establishing KPIs and reporting mechanisms for AIOps performance
- Ensuring governance, access control, and audit compliance
Real-World Case Studies and Enterprise Scenarios
- Practical examples from the finance, telecom, and retail sectors
- Assessing the ROI of adopting AIOps solutions
- Planning phased rollouts and managing organizational change
Wrap-up and Future Steps
Requirements
- Hands-on experience with IT operations or monitoring platforms
- Knowledge of enterprise observability workflows
- Fundamental grasp of alerting, metrics, and log management
Target Audience
- IT managers overseeing service reliability
- Enterprise teams focused on monitoring and observability
- Operations architects and infrastructure leaders