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 Duration 21 hours

Course Outline

  • Introduction to network diagnostics
  • Understanding network troubleshooting concepts
  • Essential troubleshooting utilities
  • Diagnostic methodologies
  • Introduction to Wireshark
  • Operational mechanics of Wireshark
  • Packet capture processes
  • Defining capture and display filters
  • Setting global preferences
  • Navigation and color-coding techniques
  • Utilizing time values and summaries
  • Reviewing basic trace file statistics
  • Saving, exporting, and printing data
  • Implementation of capture and display filters
  • Capture filters – fundamentals and syntax
  • Display filters – fundamentals and syntax
  • Frequently used filters
  • Laboratory exercises and case studies
  • Application of time values and summaries
  • Configuring default time columns and precision
  • Measuring intervals between packets
  • Establishing time references and viewing capture timestamps
  • Diagnosing timing-related issues
  • Laboratory exercises and case studies
  • Utilizing statistical tools
  • Generating I/O graphs
  • Creating TCP Time-Sequence graphs
  • Interpreting flow graphs
  • Assessing service response times
  • Constructing Round-Trip-Time graphs
  • Analyzing TCP/IP traffic flows
  • Examining application-level flows
  • Laboratory exercises and case studies
  • Fundamentals of the Expert System
  • Normal versus abnormal network communications
  • Root causes of performance degradation
  • Packet loss, delayed acknowledgments, and retransmissions
  • Laboratory sessions and case studies
  • Bandwidth challenges
  • Measuring bandwidth capacity
  • Calculating user and flow throughput
  • Computing application throughput
  • Addressing bandwidth and throughput bottlenecks
  • Laboratory exercises and case studies
  • Latency concerns
  • Key factors in latency calculation
  • Visualizing high latency periods
  • Utilizing free latency estimation tools
  • Applying the frame.time_delta filter
  • Laboratory exercises and case studies
  • Packet loss and retransmission analysis
  • Packet loss and recovery mechanisms in UDP and TCP
  • Detecting lost segments and out-of-order events
  • Identifying duplicate ACKs and fast retransmissions
  • Analyzing TCP retransmissions
  • Zero window states, window adjustments, and related issues
  • Laboratory exercises and case studies

Requirements

Learners should possess foundational knowledge of networking principles and the TCP/IP protocol stack. Participants are required to bring laptops pre-installed with Wireshark software, which can be freely downloaded from the official website (Www.wireshark.org).

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