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Duration 7 hours
Course Outline
Self-Awareness and Understanding Others
- Recognizing that inviting others to a meeting imposes our specific priorities on them
- Exploring the factors that influence our behavior
- Assessing how our conduct impacts others: Do they respond as expected and appropriately? If not, what are the underlying reasons?
Meeting Management Process
- Evaluating the necessity of a meeting, considering alternatives, and determining if any are more suitable
- The step-by-step process for scheduling, conducting, and preparing for meetings:
- Developing a meaningful agenda that outlines objectives, topics, and estimated timings
- Inviting only essential participants
- Conducting the meeting: Focusing on relevant contributions while distinguishing them from irrelevant ones, staying on agenda, and adhering to time limits
- Generating clear outputs: Ensuring action points are established, even if detailed minutes are not required
- Scheduling any necessary follow-up sessions
Participating in Meetings
- Questioning the necessity of attending every meeting to which you are invited
- Developing criteria for deciding whether to accept or decline meeting invitations
- Identifying valid reasons for declining attendance
- Understanding permissible actions during meetings regarding attendees, discussion topics, and scheduling
Additional Personal Efficiency and Time Management Topics
- Setting and adhering to personal and professional objectives
- Work Prioritization
- Determining what tasks require immediate attention
- Establishing a hierarchy for these activities
- Time Imposed by Employees: Assessing whether staff and colleagues are working for you or vice versa
- Time Thieves: Identifying other factors that erode productivity and strategies to address them
- Email communications
- Telephone calls
- Unplanned interruptions
- Displacement activities such as procrastination
- Other distractions
- Effective Delegation
- Assertiveness: Finding compromises and learning to say “no” effectively
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.