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 Duration 14 hours

Course Outline

ProWatch Fundamentals

  • Overview of system architecture
  • Examination of software and hardware components
  • Understanding licensing tiers and editions

Deployment and Initial Setup

  • Installing ProWatch server and client software
  • Setting up and initializing the database
  • Establishing network and hardware connections

User and Access Governance

  • Provisioning and managing user accounts
  • Defining access permissions and scheduling rules
  • Handling badges and credential management

Hardware and Door Logic Configuration

  • Onboarding and configuring controllers and readers
  • Setting up alarm points and output devices
  • Implementing complex door logic rules

Monitoring and Incident Management

  • Utilizing live monitoring dashboards
  • Processing and acknowledging alarms
  • Generating incident reports and managing escalation

System Integration

  • Connecting with CCTV and video management platforms
  • Integrating intrusion detection systems
  • Linking third-party applications

Maintenance and Troubleshooting

  • Performing database maintenance and backups
  • Optimizing system performance
  • Resolving common operational issues

Conclusion and Future Steps

Requirements

  • Familiarity with enterprise-level security systems
  • Prior experience with access control or building management solutions
  • Foundational knowledge of networking concepts

Target Audience

  • Security and access control administrators
  • IT and network specialists supporting security infrastructure
  • Corporate security consultants

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