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Duration 7 hours
Course Outline
Fundamentals of Records Administration
- Defining records management and its critical importance
- Core terminology: records, archives, and information assets
- Key principles of effective records governance
Regulatory Landscape and Compliance
- Public records legislation and retention obligations
- Processes for auditing and legal holds
- ISO 15489 and relevant international benchmarks
Records Lifecycle Oversight
- Stages of creation, classification, storage, retention, and disposal
- Metadata management and audit trail traceability
- Protocols for secure archiving and destruction
Classification Structures and Retention Scheduling
- Designing effective classification schemes
- Defining retention rules driven by legal, fiscal, and operational factors
- Establishing review cycles and managing exceptions
Digital Records and Automation
- Electronic Document and Records Management Systems (EDRMS)
- Digitization workflows and metadata tagging
- Leveraging automation for enhanced compliance and efficiency
Change Management and Organizational Adoption
- Staff training on updated procedures
- Engaging leadership and cultivating change champions
- Formulating internal policies and user documentation
Practical Application and Evaluation
- Case study analysis: mapping the records lifecycle for a government entity
- Hands-on session: creating a retention schedule
- Identifying common challenges and key takeaways
Conclusions and Future Actions
Requirements
- Basic familiarity with organizational documentation practices
- Experience in information handling or archival procedures
- Knowledge of compliance standards or public administration protocols
Intended Participants
- Records management officers
- Information governance specialists
- Public sector administrators and compliance personnel