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 Duration 7 hours

Course Outline

Fundamentals of Records Administration

  • Defining records management and its critical importance
  • Core terminology: records, archives, and information assets
  • Key principles of effective records governance

Regulatory Landscape and Compliance

  • Public records legislation and retention obligations
  • Processes for auditing and legal holds
  • ISO 15489 and relevant international benchmarks

Records Lifecycle Oversight

  • Stages of creation, classification, storage, retention, and disposal
  • Metadata management and audit trail traceability
  • Protocols for secure archiving and destruction

Classification Structures and Retention Scheduling

  • Designing effective classification schemes
  • Defining retention rules driven by legal, fiscal, and operational factors
  • Establishing review cycles and managing exceptions

Digital Records and Automation

  • Electronic Document and Records Management Systems (EDRMS)
  • Digitization workflows and metadata tagging
  • Leveraging automation for enhanced compliance and efficiency

Change Management and Organizational Adoption

  • Staff training on updated procedures
  • Engaging leadership and cultivating change champions
  • Formulating internal policies and user documentation

Practical Application and Evaluation

  • Case study analysis: mapping the records lifecycle for a government entity
  • Hands-on session: creating a retention schedule
  • Identifying common challenges and key takeaways

Conclusions and Future Actions

Requirements

  • Basic familiarity with organizational documentation practices
  • Experience in information handling or archival procedures
  • Knowledge of compliance standards or public administration protocols

Intended Participants

  • Records management officers
  • Information governance specialists
  • Public sector administrators and compliance personnel

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