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 Duration 14 hours

Course Outline

1. Introduction to UAT

Learning Objectives:

  • Comprehend the fundamental concept of UAT

  • Recognize the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Understanding the position of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, common challenges, and checklists)

  • Test data (types and preparation methods)

  • Test scenarios (types and structural elements)

  • Defects (definition, reporting, and prioritization strategies)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Grasp the stages involved in UAT preparation

Content:

  • Defining the scope and objectives of the UAT process

  • Identifying relevant stakeholders and their roles

  • Setting up the test environment and preparing data

  • Establishing entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understand the testing workflow

  • Learn to collaborate effectively with development teams

Content:

  • The step-by-step test execution process

  • Documenting test results and defects

  • Enhancing communication and collaboration

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Define success metrics

  • Prepare the final UAT report

Content:

  • Criteria for completion

  • Creating reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Gain familiarity with UAT tools

  • Utilize templates effectively

Content:

  • Overview of widely used tools (such as Jira for testing, Excel templates, TestRail, and HP ALM)

  • Sample templates for test cases, defects, and reports

  • Practical exercise: conducting a UAT cycle using the discussed tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handle ambiguous requirements

  • Ensure sufficient test coverage

Content:

  • Addressing common challenges (communication and test environment issues)

  • Adopting best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Review course material to consolidate knowledge

Content:

  • Summarizing conclusions

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Participants will gain the most value by having a foundational understanding of the business processes, applications, or systems they interact with daily.

There is no requirement for programming, software development, or advanced technical knowledge.

Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams who work closely with business stakeholders.

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