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 Duration 7 hours

Course Outline

Getting Started with Windows Admin Center

  • An overview of Windows Admin Center’s core architecture and components.
  • Techniques for establishing connections to and managing Windows workstations.
  • A deep dive into the roles and capabilities relevant to workstation administration.

Essential PowerShell Skills for Technicians

  • Mastering the PowerShell interface, syntax conventions, and execution policies.
  • Applying cmdlets and pipelines for fundamental workstation management tasks.
  • Developing and executing basic PowerShell scripts.

Strategies for Remote Management and Automation

  • Leveraging PowerShell Remoting to control remote workstations effectively.
  • Carrying out remote command execution through the Windows Admin Center interface.
  • Managing active sessions, handling credentials, and addressing security best practices.

Utilizing WMI and CIM Protocols

  • Understanding the role of WMI and CIM in system administration.
  • Retrieving system data from remote computers using these protocols.
  • Automating configuration changes and updates via WMI/CIM.

Integration with Intune and Autopilot (End-User View)

  • An introduction to Intune and Autopilot in the context of device deployment and policy enforcement.
  • Methods for reviewing and validating device compliance and settings.
  • Addressing troubleshooting and reporting tasks from an end-user standpoint.

Hands-on Lab: Remote Administration Scenarios

  • Deploying PowerShell scripts to collect system data from remote machines.
  • Automating processes such as software updates, system restarts, and diagnostic checks.
  • Validating network connectivity and resolving issues related to PowerShell Remoting.

Security Best Practices

  • Maintaining secure connections and enforcing appropriate user permissions.
  • Identifying common pitfalls and effective troubleshooting strategies.
  • Enhancing performance for efficient remote management.

Recap and Future Pathways

Requirements

  • A solid grasp of Windows operating systems and workstation environments.
  • Hands-on experience in daily computer support or IT operations.
  • Foundational knowledge of command-line interfaces.

Target Audience

  • IT support specialists.
  • Helpdesk agents and field service engineers.
  • Technical personnel responsible for overseeing workstation management.

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