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Duration 14 hours
Course Outline
Introduction to Process Mining
- Overview of the process mining landscape
- The critical role of data in process optimization
- Industry-specific use cases and strategic benefits
Getting Started with Celonis
- Familiarizing yourself with the Celonis platform
- Navigating the Celonis user interface
- Exploring core components: event logs, process models, and dashboards
Data Integration and Preparation
- Demystifying event logs and defining data requirements
- Establishing connections between Celonis and external data sources
- Applying techniques for data transformation and cleaning
Process Discovery and Visualization
- Developing and interpreting process models
- Visualizing workflows using the Celonis Model Viewer
- Detecting process variants and pinpointing areas of inefficiency
Process Analysis and KPIs
- Defining and tracking Key Performance Indicators (KPIs) within Celonis
- Conducting root cause analysis to address process bottlenecks
- Establishing benchmarks and thresholds for effective monitoring
Action Engine and Process Automation
- An introduction to the Celonis Action Engine
- Strategies for automating routine tasks and complex workflows
- Integrating Celonis with external systems such as ERP and CRM platforms
Building Custom Dashboards and Reports
- Tailoring dashboards to meet the specific needs of various stakeholders
- Generating and distributing actionable reports
- Configuring real-time monitoring and alert systems
Best Practices and Use Cases
- Examining real-world examples of optimization achieved through Celonis
- Adopting best practices for long-term process improvement
- Q&A session and concluding discussion
Summary and Next Steps
Requirements
- Fundamental understanding of business processes
- Basic familiarity with process flows, operational activities, or workflow structures
Target Audience
- Business analysts
- Process owners and management teams
- IT professionals
Testimonials (3)
treatment of certain aspects of my work
Keagile Ramokolo - 8111095637085
Course - Business Process Management
the practical part
Daniela Mirevska
Course - Business Process Modelling in BPMN 2.0
The trainer shared his knowledge and led great atmosphere.
