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Duration 7 hours
Course Outline
Foundations of Digital Intelligence
- Defining digital intelligence within the public sector context.
- Key elements: tools, literacy, data, and ethics.
- Digital capability frameworks and maturity models.
Public Sector Applications
- Illustrations of digital intelligence in policy formulation and service provision.
- Case studies from the health, transportation, education, and finance sectors.
- Key success factors and associated challenges.
Data Access and Visualization Tools
- Utilizing dashboards to explore and present data.
- Engaging with government open data portals.
- Common data visualization software: Power BI, Tableau, and Excel.
Deriving Insights from Data
- Converting raw data into actionable decisions.
- Indicators, KPIs, and performance reporting.
- Identifying bias, data gaps, and uncertainty.
Communicating through Digital Intelligence
- Evidence-based storytelling with data.
- Supporting senior decision-makers and stakeholders.
- Ethical application of visualizations and digital narratives.
Planning for Digital Maturity
- Evaluating current digital capabilities.
- Establishing goals for data literacy and tool adoption.
- Internal collaboration and upskilling strategies.
Summary and Next Steps
Requirements
- General knowledge of public sector information systems.
- Basic comprehension of digital tools and data management.
- Professional experience in roles involving program or policy analysis, reporting, or service delivery.
Target Audience
- Policy and program analysts.
- Digital transformation teams.
- Public sector professionals who utilize data to inform decision-making.
Testimonials (3)
Learning that the QGIS and a tool that can used by other different professionals such land survey
Bame Duncan Koko - Bentel Technologies (Pty) Ltd
Course - QGIS for Geographic Information System
How to use open satellites data for real applications
Tshering Dorji - Druk Holding and Investments
Course - Advanced Geographic Information Systems (GIS)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.