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 Duration 14 hours

Course Outline

Grasping Maximo Assignment Manager

  • The role and capabilities of Assignment Manager
  • Workflow patterns based on user roles for dispatch and oversight
  • Navigating the interface and understanding core components

Managing Labor Availability

  • Creating labor records and defining skill sets
  • Monitoring availability and tracking absences
  • Interpreting labor utilization reports

Setting up Crafts, Crews, and Shifts

  • Establishing crafts and skill tiers
  • Setting up crews and defining their composition
  • Administering shift calendars and work periods

Distributing Work via GS and Scheduler

  • An introduction to Graphical Scheduling and Scheduler tools
  • Choosing work orders for assignment
  • Ensuring data synchronization across scheduling applications

Daily Implementation of Planned Schedules

  • Dispatching work orders to field technicians
  • Tracking task progress and status updates
  • Modifying assignments during daily operational hours

Work Blocking, Reassignments, and Exception Management

  • Recognizing and resolving scheduling conflicts
  • Reallocating tasks in response to resource changes
  • Handling unforeseen disruptions or delays

Simulated Real-World Dispatch Scenarios

  • Replicating a complete real-world dispatch cycle
  • Optimizing workload distribution among labor and teams
  • Responding to urgent operational priorities

Practical Exercises Using BART Sample Work Orders

  • Utilizing imported BART datasets
  • Implementing assignment workflows from start to finish
  • Conducting scenario-based problem resolution

Wrap-up and Future Directions

Requirements

  • A solid grasp of maintenance operations
  • Practical experience with work management procedures
  • Basic knowledge of scheduling principles

Target Audience

  • Foremen
  • Supervisors
  • Dispatch team members

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