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Duration 28 hours
Course Outline
Introduction to OpenText Exstream v16
- Overview of Exstream v16 structural elements
- Comprehending the multi-tenant architecture
OpenText Directory Services (OTDS)
- Introduction to OTDS
- Understanding core OTDS concepts
Exstream Tools v16
- Exploring Control Center features and management options
- Supervisor, control, and additional web applications
- Application of Exstream tools
Exstream v16 Administration
- Managing Exstream for optimal performance and security
- Deployment strategies for Exstream v16 applications
Exstream Design Manager/Designer v16
- Grasping the fundamentals of document design in Exstream
- Creating and designing documents with Exstream Design Manager/Designer
Exstream Communications Builder/Communications Server v16
- Constructing and managing communication workflows
- Formulating communication strategies and deploying them in Exstream
Troubleshooting and Best Practices
- Diagnosing and resolving common issues
- Utilizing the portal for support and resource access
Advanced Topics
- Understanding migration procedures
- Creating new workflows
- Adapting to Exstream v16 updates
- Managing and generating templates after updates
Summary and Next Steps
Requirements
- Fundamental understanding of Customer Communication Management (CCM) principles
- Basic knowledge of IT infrastructure and database systems
Target Audience
- Project managers
- IT professionals
Testimonials (4)
Applicable topics and he spoke clearly and concisely.
Brandon - Aptus Court Reporting LLC
Course - Zoho CRM: Administration, Customization, and Operations
Opportunities to work at our pace, answered lots of questions, pleasant trainer
- Chester Beatty
Course - HubSpot CRM
the fact that it has folded our needs
mihaela
Course - Odoo for Managers
Exercises, and the fact that the trainer was able to answer all my questions.