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 Duration 7 hours

Course Outline

Introduction

  • A concise overview of AI and its impact on contemporary work environments

Core Concepts of Artificial Intelligence

  • Origins and definition of AI
  • Essential concepts: Machine Learning, Natural Language Processing, and Automation
  • Illustrative examples of AI usage across various sectors

AI in Routine Administrative Functions

  • Streamlining email workflows via AI
    • Platforms and tools for email automation
    • Crafting effective automated correspondence
  • Leveraging AI for survey administration
    • Designing and interpreting survey data
    • Solutions for automated survey generation and response evaluation
  • Utilizing AI for indicator monitoring and management
    • Pinpointing Key Performance Indicators (KPIs)
    • Tools for automated tracking and reporting

Practical Workshop: AI Utilities and Software

  • Live demonstration of widely used AI applications
    • Email automation solutions (e.g., Mailchimp, Microsoft Outlook's AI capabilities)
    • Survey platforms (e.g., SurveyMonkey, Google Forms with AI-driven analysis)
    • Indicator tracking systems (e.g., Tableau, Power BI)
  • Interactive exercises allowing participants to test AI utilities firsthand

Record Maintenance and Manual Verification Using AI

  • Automating the upkeep of records
    • AI-driven document management frameworks
    • Tools for digital archiving and automated filing
  • Optimizing manual validation processes
    • AI instruments for data integrity checks and error detection
    • Real-world case studies and tool demonstrations

Recap and Future Directions

Requirements

  • Fundamental proficiency with computer systems and operating environments
  • Practical experience in executing routine administrative duties

Target Audience

  • Administrative professionals

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