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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Illustrative examples of AI tools in everyday business operations

AI Integration in Professional Settings

  • Advantages of AI in administrative and analytical workflows
  • Overview of popular productivity assistants (ChatGPT, Copilot, Bard, and others)
  • Case studies covering finance, logistics, and managerial support

Applying ChatGPT in Practice

  • Drafting professional correspondence and reports
  • Condensing information and generating meeting summaries
  • Facilitating brainstorming and ideation through strategic prompting

Enhancing Productivity with Microsoft Copilot

  • Synching Copilot with Microsoft 365 suites (Word, Excel, Outlook)
  • Streamlining document generation and data interpretation
  • Leveraging AI assistance for collaborative meetings and presentations

Automation Strategies and Prompting Methods

  • Crafting precise prompts to elicit accurate AI outputs
  • Developing automation scripts using natural language inputs
  • Demonstrating workflows for recurring administrative duties

Ethical AI Application and Data Protection

  • Acknowledging AI constraints to prevent excessive dependence
  • Managing sensitive information and safeguarding privacy
  • Aligning AI usage with ethical standards and organizational policies

Practical Application Exercises

  • Simulated tasks utilizing ChatGPT and Copilot
  • Group activities focused on spotting automation potential
  • Formulating a plan for responsible AI integration in daily tasks

Recap and Future Directions

Requirements

  • Proficiency with standard office software and digital platforms.
  • Practical experience with routine digital communication in a professional environment.
  • A desire to enhance work efficiency through technological adoption.

Target Audience

  • Non-technical and business-oriented personnel (including finance, logistics, administration, and trading sectors).
  • Supervisors and team leaders.
  • Professionals aiming to utilize AI tools with safety and efficiency.

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