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Duration 14 hours
Course Outline
Introduction to ChatGPT in Administrative Contexts
- Defining the scope of what ChatGPT can and cannot automate
- Identifying prevalent administrative use cases
- Crafting effective prompts for standard tasks
Streamlining Routine Writing
- Drafting emails, notices, and internal announcements
- Generating summaries, meeting minutes, and follow-up communications
- Developing standardized text responses for repeated interactions
Document Formatting and Refinement
- Revising, reformatting, and restructuring content
- Transforming unstructured text into polished documents
- Correcting grammatical errors, ensuring consistency, and adjusting layouts
Developing Templates and Administrative Tools
- Constructing checklists, forms, and reusable frameworks
- Drafting SOPs and compliance-focused layouts
- Automating repetitive document generation processes
Data Management and Basic Automation
- Organizing information from raw text sources
- Extracting key fields and converting content into tabular formats
- Creating data-ready summaries for entry or reporting systems
Task Management and Workflow Assistance
- Drafting schedules, reminders, and procedural instructions
- Automating planning-related documentation
- Supporting complex, multi-step administrative procedures
Safe and Responsible AI Usage in Administration
- Recognizing limitations and mitigating potential errors
- Properly managing confidential information
- Maintaining accuracy and consistency in AI-generated outputs
Advanced Prompting for Operational Efficiency
- Utilizing prompt patterns for recurring workflows
- Designing mini-automation sequences for common tasks
- Refining instructions to optimize results
Conclusion and Future Steps
Requirements
- Familiarity with fundamental office operations
- Proficiency in using standard productivity software
- Confidence in managing digital documents
Target Audience
- Clerical support teams
- Administrative coordinators
- Data entry specialists
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
