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Duration 14 hours
Course Outline
Introduction to ISO 10012:2003
- The intent and historical context of the standard
- Connections to ISO 9001 and ISO/IEC 17025
- Applications in manufacturing, laboratories, and regulated sectors
Scope, Terminology, and Core Principles
- Essential terms and concepts in measurement management
- Concepts of metrological confirmation
- General system principles and risk-based methodologies
Management Accountability
- Organizational commitment to measurement management
- Defining organizational roles and duties
- Strategic planning, goal setting, and continuous improvement
Resource Allocation
- Ensuring personnel competence and training
- Managing infrastructure, equipment, and environmental conditions
- Leveraging support systems and external service providers
Control of Measurement Processes and Equipment
- Regulating measuring equipment
- Calibration, verification, and traceability protocols
- Documenting measurement procedures
Management of Measurement Data and Records
- Maintaining robust and secure measurement records
- Evaluating and analyzing data
- Managing nonconforming equipment or data
Auditing and Enhancing the Measurement System
- Conducting internal audits of the measurement management system
- Implementing management review processes
- Planning corrective actions and continuous improvement
Summary and Future Directions
Requirements
- A foundational understanding of quality assurance or quality management systems
- Practical experience in measurement, calibration, or metrology workflows
- Knowledge of ISO-based standards is advantageous but not mandatory
Intended Audience
- Quality managers and engineers
- Metrology and calibration specialists
- Compliance and regulatory officials
Testimonials (2)
Theory followed by practical examples and exercices. Job well done!
Vincenzo Delle Donne - Department of National Defence
Course - ISO 37301 Compliance Management System
the expertise & knowledge of the trainer