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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles governing structured knowledge management.
- Architecting scalable systems leveraging SharePoint and Teams.
- Utilizing metadata, versioning controls, and document libraries for organization.
Constructing and Interlinking SharePoint Repositories
- Establishing interconnected SharePoint sites and associated document libraries.
- Implementing metadata columns, custom content types, and lookup fields.
- Defining site hierarchies and enabling cross-site navigation.
Engineering Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI models.
- Developing real-time dashboards to monitor and track knowledge assets.
- Formulating KPIs and visual reports to derive data-driven insights.
Customizing Workflows with Power Automate
- Automating approval cycles, content reviews, and publishing pipelines.
- Integrating Teams notifications and adaptive cards for user engagement.
- Designing multi-stage flows to manage the document lifecycle effectively.
Building Collaborative Content Ecosystems
- Harnessing Teams and OneNote for collaborative knowledge capture and retention.
- Unifying SharePoint pages, Lists, and Planner boards into a cohesive system.
- Establishing robust governance models, role definitions, and permission structures.
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving protocols, and compliance standards.
- Conducting periodic audits and maintaining up-to-date metadata.
- Enhancing system performance and minimizing content redundancy.
Best Practices for Microsoft 365 Knowledge Management
- Revisiting fundamental principles of knowledge system design.
- Ensuring content consistency and maximizing discoverability across the platform.
- Promoting user adoption and engagement through refined user experience design.
Requirements
- Advanced proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Professional experience in knowledge management frameworks or content strategy development.
Target Audience
- Knowledge managers tasked with building structured information repositories.
- Content strategists focused on developing interconnected knowledge systems.
- IT professionals responsible for overseeing organizational knowledge assets within Microsoft 365.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge
