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 Duration 21 hours

Course Outline

Foundations of MSP and Programmatic Thinking

  • Distinguishing programs from projects and understanding the added value of program management
  • Core MSP principles and the concept of transformational flow
  • An overview of the program lifecycle: identification, definition, and benefit management

Program Governance and Organizational Structure

  • Defining program structures, roles, and responsibilities (including SRO, Program Manager, and Board)
  • Setting up a Program Management Office (PgMO)
  • Establishing decision-making processes, reporting lines, and escalation pathways

Strategic Vision, Blueprint, and Benefits

  • Articulating the program vision and desired strategic outcomes
  • Designing the delivery blueprint and target operating model
  • Identifying, mapping, measuring, and tracking program benefits

Planning and Delivery Methodology

  • Developing a comprehensive program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies and sequencing
  • Addressing scheduling, resource allocation, and capacity planning

Engaging Stakeholders and Communicating Change

  • Conducting stakeholder analysis and developing engagement strategies
  • Planning communications and assessing change readiness
  • Mitigating resistance and securing ongoing sponsor commitment

Managing Risk, Issues, and Assurance

  • Identifying and escalating program-level risks and issues
  • Defining assurance roles, managing internal/external assurance, and preparing for audits
  • Formulating contingency plans and enhancing decision support

Financial Oversight, Benefits Realization, and Value

  • Building the business case and maintaining financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Controlling costs, forecasting, and managing rebaselining

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programs
  • Managing configuration and change control across integrated projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Closing the Program

  • Planning for handover, sustainability, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and documentation
  • Integrating program outcomes into ongoing business processes

Practical Application and Case Studies

  • Scenario-based exercise: designing a program governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Developing an action plan to implement MSP practices within participants' organizations

Recap and Future Directions

Requirements

  • A solid grasp of fundamental project management concepts
  • Professional experience within project or program delivery environments
  • Knowledge of organizational change management principles

Target Audience

  • Current program managers and those aspiring to the role
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office personnel, change agents, and delivery leaders

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