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Duration 21 hours
Course Outline
Foundations of MSP and Programmatic Thinking
- Distinguishing programs from projects and understanding the added value of program management
- Core MSP principles and the concept of transformational flow
- An overview of the program lifecycle: identification, definition, and benefit management
Program Governance and Organizational Structure
- Defining program structures, roles, and responsibilities (including SRO, Program Manager, and Board)
- Setting up a Program Management Office (PgMO)
- Establishing decision-making processes, reporting lines, and escalation pathways
Strategic Vision, Blueprint, and Benefits
- Articulating the program vision and desired strategic outcomes
- Designing the delivery blueprint and target operating model
- Identifying, mapping, measuring, and tracking program benefits
Planning and Delivery Methodology
- Developing a comprehensive program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Engaging Stakeholders and Communicating Change
- Conducting stakeholder analysis and developing engagement strategies
- Planning communications and assessing change readiness
- Mitigating resistance and securing ongoing sponsor commitment
Managing Risk, Issues, and Assurance
- Identifying and escalating program-level risks and issues
- Defining assurance roles, managing internal/external assurance, and preparing for audits
- Formulating contingency plans and enhancing decision support
Financial Oversight, Benefits Realization, and Value
- Building the business case and maintaining financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Controlling costs, forecasting, and managing rebaselining
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Managing configuration and change control across integrated projects
- Utilizing standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Closing the Program
- Planning for handover, sustainability, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating program outcomes into ongoing business processes
Practical Application and Case Studies
- Scenario-based exercise: designing a program governance model and benefits map
- Group presentations with feedback from peers and instructors
- Developing an action plan to implement MSP practices within participants' organizations
Recap and Future Directions
Requirements
- A solid grasp of fundamental project management concepts
- Professional experience within project or program delivery environments
- Knowledge of organizational change management principles
Target Audience
- Current program managers and those aspiring to the role
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Programme office personnel, change agents, and delivery leaders
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.