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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Explore the core tenets of user-centred design

Understand ISO9241 as a critical standard in usability

Distinguish between usability and user experience

Identify user needs and objectives with confidence

2. USER RESEARCH

Outline the essential components of use contexts

Develop effective interview techniques for target audiences

Clarify the distinction between observation and interpretation

Collect and analyze high-quality user data

Refine research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Recognize potential users of your product or system

Develop product personas and interpret their underlying needs

Explain Hick’s Law, relating interface choices to cognitive load

Define and manage the components of user stories

4. MEASURING USABILITY

Assess usability through effectiveness, efficiency, and satisfaction

Leverage behavioral data to evaluate design strengths and weaknesses

Select design alternatives via A/B testing

Elucidate the benefits of iterative design

5. INFORMATION ARCHITECTURE

Transform unorganized information into a structured experience

Establish a coherent flow between the user and the product or service

Systematically organize, structure, and label content, functions, and features

Differentiate between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Articulate various user interface design patterns with confidence

Select appropriate interactive controls for interface design

Clarify the concept of progressive disclosure

Differentiate interaction design from information architecture

Emphasize the role of consistency in user interface design

7. VISUAL DESIGN

Design interfaces that apply universal visual design principles

Distinguish between effective and ineffective page layouts

Select appropriate interactive controls for interface design

Enhance research insights using eye-tracking methodologies

8. INTERFACE PROTOTYPING

Evaluate different prototyping methods, such as paper and digital

Distinguish between prototypes and sketches

Explore multiple design solutions before finalizing a specific approach

Practically create paper prototypes

9. USABILITY EVALUATION

Review Jacob Nielsen’s Usability heuristics and other key principles

Identify various types of usability evaluation

Document data from usability assessments

Assess system usability by applying established heuristics.

Requirements

There are no specific prerequisites required for participation in this course.

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