Customer Discovery for Product Teams Training Course

Business analysis is the process of researching, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the organizational change management process and the design of new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions align with business goals and needs. It is a crucial component in ensuring the effectiveness of projects and changes within an organization by verifying that the implemented solutions are appropriate, feasible, and fully responsive to business requirements.

This session is curated for established Business Analysts, Product Owners, and User Researchers aiming to elevate their expertise in techniques that yield significant business results. By engaging in hands-on practice and utilizing practical instruments, learners will develop the ability to interpret complex data, refine processes, collaborate with stakeholders, and implement strategy through OKRs. The outcome is a well-defined toolkit for increasing effectiveness and delivering measurable achievements.

This instructor-led live training in Latvia, offered either online or on-site, is tailored for professionals at beginner, intermediate, or advanced levels seeking to integrate generative AI tools into their daily business analyst routines. This includes supporting analysis, documentation, information organization, and stakeholder communication.

Upon completing this training, participants will be equipped to:

• Comprehend the true capabilities and inherent limitations of GenAI models, including phenomena such as hallucinations and context window constraints.
• Utilize AI as a sophisticated instrument to enhance cognitive and analytical workflows.
• Develop rigorous requirement structures and technical documentation with the assistance of AI.
• Expedite conceptual tasks, ranging from hypothesis formation to the drafting of documents.
• Critically assess the accuracy and substantive integrity of AI-generated results.
• Understand the protocols for the secure and ethical deployment of AI tools in relation to corporate data.

This instructor-led training in Latvia focuses on cost-effectiveness analysis for intermediate practitioners. It details the process of defining evaluation questions, quantifying costs and outcomes, utilizing analytical frameworks, and managing uncertainty to foster rational, evidence-based decision-making across diverse sectors.

This instructor-led, live training in Latvia (online or onsite) is aimed at intermediate-level managers and specialists who wish to understand what drives digital change in financial services and how to make it work in their own organisation.

By the end of this training, participants will be able to:

• Explain what drives digital change in banking and financial services.
• Identify where digital channels, lending and SME banking create value.
• Understand how Agile and product thinking support transformation.
• Learn from successful and failed transformations.

This program offers a comprehensive overview of the recently implemented Accessibility Law, providing developers with the essential skills required to create, build, and sustain fully accessible applications. Following an initial discussion on the law’s significance and broader implications, the curriculum transitions into practical coding workflows, specialized tools, and testing methodologies designed to guarantee compliance and foster inclusivity for users with disabilities.

This instructor-led, live training in Latvia (online or onsite) is designed for intermediate-level web developers and UX designers aiming to utilize LangChain for creating intuitive, user-friendly web applications.

By the end of this training, participants will be able to:

• Comprehend the essential concepts of LangChain and its contribution to enhancing web user experience.
• Apply LangChain in web apps to construct dynamic and responsive interfaces.
• Merge APIs into web apps to increase interactivity and user engagement.
• Enhance user experience by utilizing LangChain’s advanced customization capabilities.
• Examine user behavior data to refine web app performance and experience.

This live, instructor-led training is delivered in Latvia (available online or onsite) and is designed for individuals aiming to use Figma for creating user interfaces for new or existing software applications and websites.

By the conclusion of this training, participants will have the ability to:

• Produce modern UI designs using Figma.
• Construct working, interactive application prototypes.
• Apply industry-standard design best practices.
• Speed up the completion of design projects.
• Collaborate effectively with other designers and developers via Figma.

This instructor-led, live training in Latvia (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to apply Human-Centered Design methodologies in product development, service design, and business innovation.

By the end of this training, participants will be able to:

• Understand and apply Human-Centered Design principles.
• Conduct user research to identify pain points and opportunities.
• Develop user personas and journey maps.
• Ideate, prototype, and test solutions iteratively.
• Apply design thinking frameworks in real-world projects.

A practical training on Latvia that enables insurance professionals to leverage AI, data, and InsurTech trends to modernize operations and client engagement. Through workshops, case studies, and practical exercises, it helps build digital strategies for a rapidly evolving industry.

This instructor-led live course in Latvia explores practical RE concepts, elicitation methods, and documentation strategies. It offers comprehensive exam preparation to assist participants in mastering the IREB CPRE syllabus and successfully passing the Foundation Level certification.

This instructor-led live training, offered in Latvia (online or onsite), targets intermediate UX/UI designers and front-end developers. The program equips professionals with the skills to apply Multimodal AI in designing and building user interfaces that effectively understand and process diverse inputs.

By the end of the course, participants will be capable of:

• Creating multimodal interfaces that enhance user engagement.
• Integrating voice and visual recognition into web and mobile platforms.
• Leveraging multimodal data to develop adaptive and responsive UIs.
• Understanding the ethical frameworks surrounding user data collection and processing.

This live, instructor-led training in Latvia (online or onsite) is designed for professionals seeking to master the efficient and accurate execution of requirements analysis for their projects using established analysis techniques.

Upon completion, participants will be equipped to:

• Distinguish between various types of requirements.
• Comprehend the foundational concepts and core activities involved in requirements analysis.
• Gain familiarity with the established requirements analysis methodology.
• Leverage diverse requirements analysis techniques for optimal project outcomes.
• Organize requirements to facilitate efficient communication with architects and developers through an iterative requirement-gathering process.