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Duration 14 hours
Course Outline
Introduction to Management
Leadership Skills in Modern Management
Leading a Team
- Management styles
- Selecting effective management styles based on team development phases
- Visualizing the ideal manager and analyzing personal leadership styles
- Evaluating personal strengths and weaknesses as a team leader to identify development potential
- Characteristics of high-performing teams
- Coordinating activities to achieve established goals
Communication in Organizations
- Foundations of verbal and non-verbal communication
- Individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing feedback
- Handling difficult situations during interactions
- Communication networks
- Information flow models and optimization
Conflict Resolution Techniques in Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral approaches to managing disputes and appropriate conduct
- Utilizing assertiveness and conflict for team development
- Strategies for conflict situations
- Conflict management
- Core methods of conflict resolution
- Managing emotions during conflicts
- Overcoming communication barriers in conflict resolution (verbal and non-verbal)
Team Motivation and Management
- Understanding motivation
- Factors that drive people within organizations
- Types of motivation
- Principles of financial incentives
- Motivation through intangible resources
- Psychological principles of motivation
- Feedback and performance evaluation
- The role of language in motivation
Effective Time Management
- The time management matrix
- Controlling personal time and eliminating time-wasters
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Concepts and practical applications
- Individual participant exercises
- In-depth feedback sessions
Course Summary
Requirements
This course is of a general nature, and participation does not require specialized prior knowledge.
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group