Course Outline
Introduction
- The impact of communication on organizational success
- The development of modern organizational teams
- An introduction to emotional intelligence
Communication
- Pinpointing areas for communicative improvement
- Strategies for enhancing communication effectiveness
- Maintaining objectivity and avoiding personal bias
- Expressing authentic intent and meaning
- The influence of emotions in dialogue
- The critical role of empathy
Teamwork
- Contrasting efficient and inefficient team dynamics
- Defining shared objectives
- Recognizing individual requirements
- Establishing goals and monitoring outcomes
- Generating synergy
Managing a Team
- The pivotal role of leadership
- Embracing accountability and problem ownership
- Leading through personal example
- Conducting concise, engaging, and effective meetings
- Evaluating progress metrics
- Nurturing future leadership talent
Emotional Intelligence
- Defining emotional intelligence
- Assessing emotional intelligence levels
- Leveraging emotions to improve interpersonal connections
- Recognizing diverse personality types within the team
- Developing emotional intelligence through specific tools and techniques
Summary and Conclusion
Requirements
- Practical experience in team-based work environments
Audience
- Team leaders and members
- Managers
Testimonials (7)
He took ideas and concepts that can seem complicated and made them simple and achievable. Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Donna Fuentes - Digitunity
Course - Communication and Teamwork
Interactive, thought provoking and fun.
Meredith Wynne - Digitunity
Course - Communication and Teamwork
Simplicity, focus on areas most needed, new approaches
Karisa Tashjian - Digitunity
Course - Communication and Teamwork
Kevin's transparency, willingness, and curiosity, with just enough pushback to create movement and get people thinking ...It was a nice combination of visuals, interaction, and kept everyone thinking without being overwhelming
Miye McCullough - Digitunity
Course - Communication and Teamwork
I like the concept of the Totally Responsible Person and the five step communication plan provided.
Teodora Mihaylova - Digitunity
Course - Communication and Teamwork
Great content, pace, and program design, all delivered with great personality.
Scot Henley - Digitunity
Course - Communication and Teamwork
Sir Menner customized the training to focus on our specific industry and specific requirement needs.