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Duration 14 hours
Course Outline
Introduction
Core Principles of Coaching
- Defining the scope of coaching
- Identifying common roadblocks
Coaching Frameworks
- Exploring various coaching frameworks
- Selecting the appropriate coaching framework
- Understanding the GROW model
Practical Coaching
- Essential elements for successful coaching
- Developing into an effective coach
Effective Communication
- Basics of communication
- Preparing for and managing communication stages
- Message delivery techniques
- Identifying communication barriers
Communication and Influence
- Essential components of communication
- Building trust and rapport
- The art of listening
- Distinguishing between expressing and provoking
- Strategic questioning
- Summarizing key points
- Emotional intelligence
- Frameworks and guidelines for influence
- Strategies and practices for influencing
Best Practices
- Best practices in coaching
- Best practices for effective communication
Summary and Future Steps
Requirements
- No prior requirements are necessary.
Target Audience
- Individuals looking to elevate their coaching and communication proficiency.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.