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 Duration 8 hours

Course Outline

Fundamentals of Effective Communication

The value of clear and concise messaging

  • The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
  • Recognising common communication barriers and strategies to overcome them
  • Distinguishing between formal and informal communication styles

Mastering Verbal Communication

  • Articulation & Pronunciation: Enhancing clarity and confidence in speech
  • Pacing & Tone: Delivering messages in a professional and engaging manner
  • Active Listening: The cornerstone of successful conversations
  • Managing Difficult Conversations & Providing Constructive Feedback

Business Writing Essentials

Achieving clarity, correctness, and brevity in writing

  • Grammar and punctuation: Identifying and correcting common errors
  • Professionally structuring emails, reports, and business correspondence
  • Selecting the appropriate tone for various business scenarios

Email and Digital Communication Best Practices

Professional email etiquette: Guidelines to follow

  • Organising emails for maximum impact and efficiency
  • Managing sensitive or complex email exchanges
  • Leveraging AI and digital tools for grammar and tone validation

Wrap-up & Action Plan

  • Summarising key learnings and personal insights
  • Committing to personal development goals

Training Methodologies

  • Interactive Discussions & Exercises – Engaging participants with real-world scenarios
  • Role-Playing & Simulations – Practising effective verbal delivery
  • Group Work & Peer Feedback – Collaborating to refine writing and speaking styles
  • Practical Writing & Editing Exercises – Gaining hands-on experience in business communication enhancement

Requirements

Intended Audience: Professionals aiming to strengthen their English verbal and written communication abilities.

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (4)

The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.

Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

the teacher

Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

The way Sarah conducts the course and explains things.

Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot

Sebastian Zemankiewicz - UniCredit S.p.A
Course - Effective English Communication: One-Day Training Program

Upcoming Courses

Effective English Communication: One-Day Training Program

2026-11-20 09:30
8 hours
Riga, Old Town
3000 EUR (Online)
3200 EUR (Classroom)

Effective English Communication: One-Day Training Program

2026-12-04 09:30
8 hours
Riga, Old Town
3000 EUR (Online)
3200 EUR (Classroom)

Effective English Communication: One-Day Training Program

2026-12-18 09:30
8 hours
Riga, Old Town
3000 EUR (Online)
3200 EUR (Classroom)

Effective English Communication: One-Day Training Program

2027-01-01 09:30
8 hours
Riga, Old Town
3000 EUR (Online)
3200 EUR (Classroom)

Effective English Communication: One-Day Training Program

2027-01-15 09:30
8 hours
Riga, Old Town
3000 EUR (Online)
3200 EUR (Classroom)

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Communication
Communication