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Duration 14 hours
Course Outline
Introduction:
- Key assumptions that support effective communication and personal responsibility in the process
Communicating with Yourself:
- The impact of self-dialogue on interactions with others
- The art of asking more effective questions
- Techniques for rapidly shifting emotional states
Interacting with Others:
- Representation systems (auditory, visual, kinesthetic)
- Methods for establishing and maintaining rapport
- Utilizing body language for motivation and influence
- The power of suggestion, persuasive language, and 'hypnotic' language patterns
Requirements
A genuine desire to understand oneself and others.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.