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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Understanding ChatGPT and its operational mechanisms
- Applications within government workflows
- Key strengths, constraints, and responsible utilization
Writing and Editing Official Communication
- Generating drafts for memos, emails, and reports
- Enhancing tone, clarity, and plain language usage
- Adapting content for diverse audiences or formats
Summarization and Information Extraction
- Condensing extensive policy or research documents
- Identifying critical points and actionable items
- Structuring summaries for briefings or meetings
Prompt Design for Government Use
- Foundational and advanced prompting strategies
- Effectively utilizing examples and role-based instructions
- Creating reusable prompt templates for recurring tasks
Translation and Multilingual Support
- Translating internal and external communications
- Maintaining a professional tone across multiple languages
- Leveraging ChatGPT for inclusive and accessible language
Productivity and Task Automation
- Brainstorming and idea generation for new initiatives
- Generating content from structured data sources (e.g., tables)
- Developing outlines for slide decks or executive briefings
Compliance, Security, and Ethical Use
- Data privacy considerations and information sharing risks
- Adhering to internal AI and IT policies
- Fostering public trust through responsible AI use
Summary and Next Steps
Requirements
- Basic familiarity with digital tools common in public sector environments
- No prior experience with AI or ChatGPT is necessary
- Experience in drafting, reviewing, or managing official communications is beneficial
Target Audience
- Public service teams and administrative specialists
- Policy analysts and government communications officers
- Professionals looking to enhance productivity through AI-driven solutions
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.