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Duration 7 hours
Course Outline
Comprehending Artificial Intelligence
- Defining AI: Core concepts and practical examples
- Categories of AI: Ranging from basic automation to machine learning
- The influence of AI on business operations
AI in Business Process Automation
- How AI facilitates digital transformation
- AI applications in accounting, HR, procurement, and client service
- Insights into process automation and intelligent workflows
Discovering AI Tools for Administrative Roles
- An overview of prevalent AI tools (including chatbots, document automation, and predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI applications
AI in Data Management and Strategic Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI-generated insights
- Navigating data privacy and ethical AI practices
Embedding AI into ERP and Automation Frameworks
- How AI augments ERP capabilities
- Case examples of AI integration in procurement, finance, and HR modules
- Readiness for AI-driven digital transformation
Practical Application
- Utilizing AI-enabled office tools for routine assignments
- Streamlining basic workflows using available platforms
- Collaborative exercises: Spotting automation potential in the workplace
Best Practices and the Future of AI in Business
- Cultivating an environment of digital innovation
- Ethical considerations and responsible AI deployment
- Adapting to AI-induced changes in the professional landscape
Recap and Forward Planning
Requirements
- Fundamental computer proficiency
- Proficiency with standard office software (such as Excel, Word, and email clients)
- A willingness to explore how AI aids in business process automation
Target Audience
- Administrative personnel across all departments
- Managers and team leaders
- Professionals aiming to comprehend AI’s role in daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
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