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 Duration 14 hours

Course Outline

Module 1: AI Foundations in Sales

  • Defining AI and its impact on the commercial landscape.
  • Essential AI tools and concepts for sales professionals.
  • Practical examples demonstrating immediate AI value in sales workflows.

Module 2: Enhancing Productivity via AI Tools

  • Automation of routine administrative and communication tasks.
  • Utilizing AI assistants and chatbots for internal and external interactions.
  • Templates and prompt structures for standard sales communications and follow-ups.

Module 3: Data Preparation and Market Intelligence

  • Structuring sales and market data for analysis (cleaning, enrichment, and integration).
  • Leveraging Excel and ChatGPT to extract insights and synthesize qualitative data.
  • Introduction to Power BI for dataset connectivity and rapid report generation.

Module 4: Predictive Analytics for Sales and Market Behavior

  • Basic forecasting methods and their application to short-term demand (1–4 weeks).
  • Utilizing Excel’s built-in forecasting and AI-assisted functionalities.
  • Interpreting model outputs and conveying uncertainty to stakeholders.

Module 5: Route to Market and Competitive Analysis

  • Applying AI for competitive intelligence and market scanning.
  • Customer segmentation and account prioritization using AI-driven heuristics.
  • Practical case: extracting competitive keywords, positioning strategies, and opportunity signals.

Module 6: Developing Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards.
  • Hands-on: creating Power BI visuals for sales KPIs, pipeline health, and market trends.
  • Integrating narrative insights through AI-assisted summaries and highlights.

Module 7: Practical Applications and Case Studies

  • Real-world use cases from leading enterprises and SMEs.
  • Discussion: mapping similar tactics to participants’ specific business contexts.
  • Group exercise: adapting a case study to your operational environment.

Module 8: Hands-on Session — Constructing a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI on a sample dataset.
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist.
  • Workflow presentations and peer feedback sessions.

Module 9: Adoption and Future Steps

  • Checklist for deploying AI workflows in sales teams (data, roles, governance).
  • Quick-start templates, prompts, and dashboard packs for participant reuse.
  • Roadmap for scaling AI-assisted sales practices and measuring impact.

Requirements

  • Working knowledge of fundamental sales and marketing principles.
  • Proficiency in using Excel or similar spreadsheet applications for data management.
  • Basic familiarity with dashboards or reporting tools is beneficial but not mandatory.

Target Audience

  • Sales professionals and account managers.
  • Marketing analysts and business development staff.
  • Product managers, commercial strategists, and key decision-makers.

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