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 Duration 14 hours

Course Outline

Core Principles of Change Management

  1. The nature of organizational change
  • Defining change and analyzing reasons for initiative failure
  • Various forms of organizational change
  • The critical role of leaders in the change process

2. Models for change management

  • Introduction to classic frameworks (e.g., Kotter, ADKAR, Lewin)
  • Practical application of these models
  • Constraints and limitations of model-based approaches

3. Stakeholders within the change process

  • Identifying key stakeholders
  • Analyzing impact and attitudes
  • Strategies for effective engagement

4. Communication strategies during change

  • The significance of formal and informal communication channels
  • Maintaining message consistency
  • Building trust through transparency

Practical Implementation Aspects

  1. Managing resistance to change
  • Understanding the sources of resistance
  • Common employee reactions
  • Mitigating fears and uncertainty

2. Planning change management activities

  • Creating action roadmaps and timelines
  • Defining roles and responsibilities
  • Measuring effectiveness through success metrics

3. Empowering managers and teams

  • The essential role of middle management
  • Establishing coaching and feedback loops
  • Reinforcing and sustaining long-term change

4. Case studies

  • Examples of both successful and unsuccessful change initiatives
  • Key practical insights and lessons learned 

Requirements

  • Professional background in leadership, management, or project and team coordination roles.
  • General knowledge: A foundational understanding of project management principles and corporate organizational structures.
  • Mindset: A willingness to reflect on personal experiences related to organizational transitions.

Target Audience

  • Senior and middle management teams.
  • Team Leaders and Scrum Masters.
  • Project Managers.
  • Business Analysts and consultants responsible for implementing new solutions.

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