Change Management - Leading the change Training Course

Module 1 – Grasping the Dynamics of Change

• Lecture: An overview of change management frameworks (such as Kotter’s 8 Steps or the ADKAR Model) and their practical business applications. This session explores the distinction between change and transformation.
• Discussion and Q&A: Reflect on how change has impacted your organization over the past two years. What were the successes, and where were the failures?
• Practice: Analyze a case study of a failed change initiative at a multinational corporation to identify the root causes of resistance and overlooked opportunities.
• Expansion: Participants will be tasked with mapping recent changes in their organizations using the ADKAR model for subsequent review.

Module 2 – Constructing the Business Case for Change

• Lecture: Developing a compelling vision that aligns change with strategic objectives. This includes methods for measuring the ROI of change initiatives.
• Discussion and Q&A: What are the critical drivers making change urgent in your industry at this moment?
• Practice: A group activity to draft a one-page “Change Charter” for a hypothetical merger scenario, outlining the vision, objectives, and key benefits.
• Expansion: Participants are encouraged to refine their real-world change charters after the session by incorporating stakeholder feedback.

Module 3 – Leading People Through Change

• Lecture: The psychology of change, focusing on understanding resistance, emotional responses, and motivation. Strategies for building trust and engagement are also covered.
• Discussion and Q&A: Share instances of resistance you have faced in your leadership role and describe how you managed them.
• Practice: A role-play scenario where managers must communicate a significant policy change to a skeptical senior team.
• Expansion: Participants are advised to journal about the communication styles used in change scenarios and to test alternative approaches.

Module 4 – Stakeholder Mapping and Influence

• Lecture: Techniques for identifying stakeholders, analyzing their influence and interest levels, and creating tailored engagement strategies.
• Discussion and Q&A: Which stakeholder group is most challenging to engage in your organization, and why?
• Practice: Participants will create a stakeholder influence map for an organizational digital transformation project.
• Expansion: It is suggested that stakeholders conduct interviews post-training to validate assumptions and refine influence strategies.

Module 5 – Sustaining and Embedding Change

• Lecture: Institutionalizing change through governance, performance metrics, and cultural alignment, with a focus on preventing regression to old habits.
• Discussion and Q&A: What methods do you use to ensure new behaviors are maintained beyond the initial implementation phase?
• Practice: Teams will design a 90-day sustainment plan for a completed change initiative, including reinforcement activities and success indicators.
• Expansion: Participants are assigned to implement one sustainment technique within their own teams within the following month.

Module 6 – Integrating Learning into Real Projects

• Lecture: Synthesizing the day’s learning into actionable steps.
• Discussion and Q&A: Which tools and strategies from today’s session can be applied immediately in your role?
• Practice: Participants will draft a personal action plan for an upcoming or current change initiative, detailing next steps, stakeholder actions, and success measures.
• Expansion: Peer accountability partnerships are recommended to review progress at 30, 60, and 90 days post-training.