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Duration 21 hours
Course Outline
Module 1: Introduction and Fundamentals
- Overview of Microsoft Intune and Endpoint Manager
- Integration with Configuration Manager (including co-management and cloud attach)
- Advantages of modern endpoint management approaches
- Core concepts: devices, applications, data, and users
- Intune architecture, roles, and licensing models
Module 2: Identity and Access
- Key concepts of Microsoft Entra ID (formerly Azure AD)
- Synchronizing Active Directory to Entra ID using Azure AD Connect
- Types of device joins: Azure AD Join and Hybrid AD Join
- Managing roles, groups, and permissions within Intune
- Conditional Access policies and their integration with Intune
Module 3: Device Enrollment
- Enrollment methods for Windows, iOS, Android, and macOS
- Windows Autopilot: underlying concepts, profiles, and workflows
- Automated enrollment using DEP (Apple) and Zero-touch (Android)
- Distinguishing between personal device (BYOD) and corporate device management
- Comparison of MDM (Mobile Device Management) and MAM (Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Establishing device compliance policies
- Creating configuration policies (Configuration Profiles)
- Applying device restrictions and security controls
- Implementing App Protection Policies
- Defining conditional access policies linked to compliance status
Module 5: Application Management
- Categorizing applications in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Processes for deploying, installing, uninstalling, and updating applications
- Safeguarding application data
- Distinguishing between application policies and corporate data protection
- Managing licenses and assignments
Module 6: Updates and Patches
- Integrating Windows Update for Business with Intune
- Setting policies for feature and quality updates
- Implementing deployment ring models
- Monitoring the status of updates
- Strategizing updates within corporate environments
Module 7: Security and Protection
- Integrating Microsoft Defender for Endpoint with Intune
- Utilizing Microsoft security baselines and templates
- Threat protection measures (including antimalware and firewall settings)
- Managing device encryption (BitLocker) and related policies
- Handling certificate management and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Troubleshooting
- Reviewing dashboards and default reports
- Analyzing logs and diagnostics (such as enrollment errors and policy management issues)
- Leveraging support and troubleshooting tools within Intune
- Using administration portals (device and company portals)
- Configuring alerts and notifications
Module 9: Advanced Scenarios and Integrations
- Implementing co-management with Configuration Manager
- Managing devices without standard enrollment (e.g., Autopilot for existing devices)
- Integrating with other Microsoft services (Defender, Azure, Copilot, etc.)
- Automating tasks using PowerShell and the Graph API
- Developing governance strategies and enterprise-scale structures
- Adopting best practices for design and implementation
Summary and Next Steps
Requirements
- A solid grasp of Microsoft 365 and Azure environments
- Practical experience in managing Windows or mobile devices
- Knowledge of fundamental organizational IT security principles
Target Audience
- System administrators
- Endpoint management specialists
- IT professionals responsible for enterprise device and security policy management
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues