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Duration 28 hours
Course Outline
Introduction to SAP S/4HANA
- Overview of SAP S/4HANA and its primary functionalities
- The position of sales within the broader SAP S/4HANA enterprise architecture
- Major differences between SAP ECC and SAP S/4HANA
- User interface overview: SAP Fiori
Sales Organizational Structures
- Establishing sales organizations, distribution channels, and divisions
- The importance of the sales area and its structural components
Sales Process Overview
- Comprehending the core sales process flow in SAP S/4HANA
- Summary of sales order management and fulfillment
- Key integration points with other modules (e.g., Finance, Procurement)
Sales Documents
- Structure and processing of sales documents
- Creation and administration of sales orders
- Varieties of sales documents (standard orders, quotations, contracts, returns)
Pricing and Discounts
- Introduction to SAP pricing principles and methods
- Pricing conditions, pricing types, and configuration settings
- Application of discounts, surcharges, and special pricing rules
Availability Check and Backorder Processing
- Executing availability checks during order creation
- Overview of backorder processing and order rescheduling
Delivery Management
- Creation and administration of delivery documents
- Delivery types and their respective configurations
- Delivery workflows: picking, packing, and goods issue
Shipping and Transportation
- Summary of shipping functions and transportation planning
- Configuration of transportation routes and shipment schedules
- Integration with warehouse and inventory management systems
Billing Process
- Overview of the billing cycle within SAP S/4HANA
- Creation and management of billing documents
- Invoice processing, tax calculations, and credit memos
Analytics in SAP S/4HANA
- Introduction to embedded analytics in SAP S/4HANA Sales
- Standard reports and KPIs for tracking sales performance
- Utilizing SAP Fiori apps for sales analysis
Credit and Risk Management
- Administration of customer credit limits
- Integration of credit management with sales order processing
- Management of blocked orders and credit checks
Returns and Complaints Management
- Handling return processes and complaint resolution
- Processing of credit memos and return orders
- Pricing and settlement specifics for returns
Master Data in Sales
- Customer master, material master, and condition master data
- Configuration of sales-specific master data fields
- Data maintenance and synchronization across modules
Sales Process Configuration
- Configuration of sales document types and item categories
- Assignment of sales organizations and plants to documents
- Customization of pricing procedures, discounts, and surcharges
Project and Integration Considerations
- Guidance for implementing SAP S/4HANA Sales in practical projects
- Integration points with other SAP modules (MM, SD, FI, CO)
- Best practices for system optimization and performance enhancement
Summary and Next Steps
Requirements
- Familiarity with basic sales processes
- Foundational knowledge of SAP
Target Audience
- Professionals in sales and distribution
- SAP functional consultants
- Business process owners
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…