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 Duration 14 hours

Course Outline

Introduction

Navigating the Employee Journey in Technology

  • Examine the distinct challenges within the tech employee lifecycle, such as:
    • Rapid industry shifts and evolution
    • Distributed, remote, and hybrid work models
    • Intense competition for skilled talent
  • Review case studies highlighting both successful and problematic employee experiences in technology firms

Cultivating Engagement and a Sense of Belonging

  • Techniques for promoting inclusivity and psychological safety
  • Fostering a culture that champions growth mindsets and lifelong learning
  • Managing diversity and rapid change dynamics inherent in tech teams

Charting the Employee Journey: From Hiring to Retention

  • Methods for creating and evaluating employee journey maps
  • Enhancing critical touchpoints across recruitment, onboarding, career progression, and retention
  • Formulating employee experience strategies to boost satisfaction and minimize turnover

Leveraging Data and Technology for Ongoing Improvement

  • Applying people analytics to derive insights into satisfaction levels and emerging trends
  • Integrating feedback mechanisms for real-time monitoring and strategic adjustments
  • Utilizing automation and HR technology to optimize processes and elevate engagement

Summary and Future Actions

Requirements

  • Fundamental knowledge of HR practices and employee lifecycle management

Intended Audience

  • HR specialists
  • Talent managers
  • Operations leaders

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