Course Outline
Introduction to Human Resources Management (HRM)
- Summary of HR roles and duties
- Comprehending the HR lifecycle
- The contribution of HR to organizational objectives
Managing Employee Complaints
- Identifying and classifying grievances
- Fostering trust and a secure environment for staff
- Tactics for effective grievance resolution
Performance Oversight
- Defining clear, measurable targets
- Delivering constructive feedback and coaching
- Executing performance evaluations
Disciplinary Procedures
- Creating equitable and transparent policies
- Managing misconduct and poor performance
- Recording and holding disciplinary sessions
Resolving HR Challenges
- Managing absenteeism and workplace disputes
- Maintaining adherence to labor legislation and regulations
- Enhancing employee engagement and well-being
Cultivating a Constructive Workplace Environment
- Recognizing organizational culture
- Championing diversity, equity, and inclusion
- Encouraging team synergy and morale
Case Studies and Simulations
- Examining real-world HR situations
- Rehearsing communication and conflict resolution methods
- Evaluating results and key takeaways
Conclusion and Future Actions
Requirements
- Previous experience in HR is not mandatory
- A foundational grasp of organizational structures is advantageous
Target Audience
- Emerging and aspiring HR specialists
- Supervisors and managers carrying HR responsibilities
- Team leaders aiming to refine their people management capabilities
Testimonials (3)
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
I enjoyed how practical it was, Irma was approachable and able to answer/research our questions, able to give us useful information and tips, helped me on my journey with AI.
Breandan - Health Quality and Safety Commission
Course - AI-Powered HR: Transforming the Future of People Management
All interaction between Elodie and us . Good ratio theory/practice.