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Duration 7 hours
Course Outline
Introduction and Learning Objectives
- Welcome, overview of course objectives, and agenda.
- Connecting leadership practices to the company’s mission and strategic goals.
- Setting participant expectations and conducting an initial self-assessment.
Core Principles of Situational Leadership
- Surveying leadership styles most relevant to field-based teams.
- Evaluating team competence and commitment levels.
- Choosing the most effective leadership approach for each task.
Effective Communication in Field Environments
- Techniques for delivering clear and concise briefings and instructions.
- Practicing active listening and confirming understanding.
- Conveying technical and safety information effectively under time pressure.
Assertive Decision-Making and Problem Resolution
- Applying structured decision-making processes to field issues.
- Employing rapid root-cause analysis and implementing corrective actions.
- Balancing the need for speed with safety and quality standards.
Motivation, Recognition, and Constructive Feedback
- Identifying practical motivators for technical tradespeople.
- Providing on-the-spot constructive feedback and recognition.
- Designing short-term incentives and non-monetary rewards.
Performance Management and Productivity Strategies
- Establishing clear expectations and measurable goals.
- Monitoring progress, KPIs, and conducting quick performance reviews.
- Coaching for skill enhancement and fostering accountability.
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules efficiently.
- Coordinating materials, tools, and subcontractor activities.
- Developing contingency plans for delays and site disruptions.
Health, Safety Leadership, and Compliance
- The role of leaders in championing safety-first behaviours.
- Conducting effective safety briefings and job hazard analyses.
- Managing incidents, reporting procedures, and learning from near misses.
Conflict Resolution, Team Cohesion, and Inclusivity
- Navigating interpersonal conflicts and difficult conversations.
- Fostering collaboration among multi-skilled teams.
- Promoting inclusive behaviours and respectful communication.
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays simulating common site challenges.
- Providing peer and trainer feedback using coaching frameworks.
- Refining approaches and drafting individual action plans.
Implementation Planning and Measurement
- Developing a 30-60-90 day leadership action plan.
- Selecting simple productivity and safety metrics for monitoring.
- Preparing handoff procedures for HR or senior management follow-up.
Summary and Next Steps
Requirements
- A solid understanding of electrical installation work and site operations.
- Experience in supervising or working within technical teams.
- Familiarity with workplace health and safety principles.
Audience
- Team leaders and foremen in electrical installation.
- Site supervisors and project managers.
- HR or training coordinators overseeing field teams.
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
